Ticket King Documentation
  • Ticket King Documentation
  • Quick Start
    • Inviting Ticket King
    • Opening the Website Dashboard
    • Server Settings & Configuration
    • Quickstart Panel Setup
    • Detailed Panel Setup
    • Making Your First Ticket
  • Advanced Panel Customization [WIP]
    • Advanced Panel Creation [WIP]
    • Buttons and Select Menu Options
  • Bot Commands
    • /help
    • /close
    • /claim
    • /panel
    • /unclaim
    • /rename
    • /thread
    • /add
    • /remove
    • /vote
    • /redeem
    • /createticket
  • Troubleshooting & Issues
    • How to Contact Support
    • Bot is stuck on "thinking..."
  • Additional Resources
    • Terms of Service
    • Privacy Policy
    • Security Policy
    • Pricing Details
    • Data Processing Agreement
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On this page
  • Close Command
  • Overview
  • Usage
  • Description
  • When to Use It
  • Permissions
  • Examples

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  1. Bot Commands

/close

Close Command

Overview

The /close command closes the current ticket channel, optionally with a reason (e.g., “Issue resolved,” “No longer needed,” etc.).

Usage

/close [reason]
  • reason (optional text): A brief explanation for closing the ticket.

Description

  • Close Ticket: Closes the ticket channel so no further messages can be sent.

  • Logging: If configured, logs the reason for closing the ticket in your server’s ticket logs or in a staff channel.

When to Use It

  • Once a ticket’s issue has been resolved.

  • If the ticket is no longer needed or was created by mistake.

Permissions

  • By default, only staff or the ticket creator can close a ticket (depending on your bot settings).

  • The bot needs permission to manage channels (Manage Channels) so it can lock or delete the channel if configured that way.

Examples

/close

Closes the ticket without providing a reason.

/close "Issue resolved"

Closes the ticket and records “Issue resolved” as the reason in logs or channel transcripts.

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Last updated 4 months ago

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