# /remove ## Remove Command ### Overview The `/remove` command revokes a specified user or role’s access to the current ticket channel. ### Usage ``` /remove [user:@user] [role:@role] ``` * **user** *(optional user mention)*: The user to remove. * **role** *(optional role mention)*: The role to remove. *(Similar to `/add`, you can remove either a user or a role—Or you may also provide both)* ### Description * **Remove Access**: Removes a participant or role from the ticket channel so they can no longer view or respond to it. * **Privacy**: Ensures only relevant members remain in the conversation if participants no longer need access. ### When to Use It * If the ticket no longer requires input from a certain user or role. * When a user’s access was mistakenly granted. ### Permissions * Usually staff or the original ticket creator (if configured) can remove participants. * Bot needs `Manage Channels` to update channel permissions. ### Examples ``` /remove user:@JohnDoe ``` Removes John Doe’s access. ``` /remove role:@SeniorSupport ``` Removes the “SeniorSupport” role from the ticket. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.ticketking.xyz/bot-commands/remove.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.