# Making Your First Ticket Now that you have created your first panel, we will look at how you can create your first ticket. ## Step-by-Step Guide ### 1. Click the Create Ticket Button To create your first ticket, click or press on the **Create Ticket** button.

### 2. Navigate to the Ticket Channel After pressing **Create Ticket**, the bot will create your ticket and give you a successful response message as shown below. This message will contain a channel link to your ticket, and clicking this channel link will bring you directly to your ticket.

Successful ticket created message with the ticket channel link.

### 3. Using your New Ticket After navigating to the ticket channel, you can now use ticket according to your server's needs.

Image of the ticket message in a new ticket.

### 4. Closing the Ticket When a ticket is finished, there are several ways it can be closed. We will look at these options below. #### A. Using the **Close** Command The first method for closing a ticket is using the close command. You can use the close command by typing `/close` in the channel and selecting the **close** command next to **Ticket King.**

Once selected, you can press **Enter** or **Return** to send this command and close the ticket.

**OPTIONAL:** Optionally, you can provide a reason for closing the ticket. This reason will be sent to your logs channel and to the user's DMs that opened the ticket. You can provide a reason by clicking on the `reason` option shown above.

Providing a reason for closing a ticket.

Once you have written your reason, you can press **Enter** or **Return** to send this command and close the ticket. \ More information about the Close command can be found here: {% content-ref url="/pages/qfsrgyXHffniP3UkUGWU" %} [/close](/bot-commands/close.md) {% endcontent-ref %} *** #### B. Using the **Close** Button Another option besides using the `/close` command is using the close button attached to the initial ticket message. Clicking this button will instantly close your ticket.

Close Ticket button on the initial ticket message.

*** #### C. Manually Deleting the Ticket Channel (Not Recommended) Although not recommended, a third option to close the ticket is by manually deleting the ticket channel.

{% hint style="danger" %} Manually deleting a ticket channel on Discord will prevent Ticket King from generating a transcript. **As a result, all messages within the ticket will be permanently lost.** {% endhint %} --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.ticketking.xyz/quick-start/making-your-first-ticket.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.