Ticket King Documentation
  • Ticket King Documentation
  • Quick Start
    • Inviting Ticket King
    • Opening the Website Dashboard
    • Server Settings & Configuration
    • Quickstart Panel Setup
    • Detailed Panel Setup
    • Making Your First Ticket
  • Advanced Panel Customization [WIP]
    • Advanced Panel Creation [WIP]
    • Buttons and Select Menu Options
  • Bot Commands
    • /help
    • /close
    • /claim
    • /panel
    • /unclaim
    • /rename
    • /thread
    • /add
    • /remove
    • /vote
    • /redeem
    • /createticket
  • Troubleshooting & Issues
    • How to Contact Support
    • Bot is stuck on "thinking..."
  • Additional Resources
    • Terms of Service
    • Privacy Policy
    • Security Policy
    • Pricing Details
    • Data Processing Agreement
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On this page
  • Overview
  • Step-by-Step Guide
  • 1. Set the Language of the Bot
  • 2. Setting Log Channels
  • 3. Setting Main Tickets Roles
  • 4. Setting Ticket Categories

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  1. Quick Start

Basic Setup & Permissions

Setting up basic configuration settings.

Last updated 3 months ago

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Now that you have invited Ticket King, it's time to configure some basic settings for Ticket King to meet your server's needs.

Overview

In this section, you'll learn how to:

  • Set the Language of the Bot: Customize the bot's language to match your server's preferred language.

  • Add Custom Staff Roles: Define roles with the permission to manage and view all tickets.

  • Set Custom Ticket Categories: Organize tickets into specific categories for better management.

  • Configure Ticket and Transcript Log Channels: Specify channels where ticket activities and transcripts will be logged for record-keeping.

Step-by-Step Guide

Before we get started, log in to your server's dashboard on the web dashboard.

  1. You can do this by visiting our website at and logging in to your account.

  2. Next, click Dashboard or Open Dashboard.

  3. Next, you will see all available servers, select your server by clicking the Manage button under it.

If you do not see your server on the server list, make sure you have permission to manage it. This requires you to have a role with Administrator or Manage Server, or be the server owner.

  1. Once in your server dashboard, navigate to the Settings section.

1. Set the Language of the Bot

2. Setting Log Channels

3. Setting Main Tickets Roles

4. Setting Ticket Categories

If you want to learn more about all other settings, please view the Configuring All Settings page below.

Configuring Ticket Roles
Ticket King