# Basic Setup & Permissions

Now that you have invited Ticket King, it's time to configure some basic settings for Ticket King to meet your server's needs.

### Overview

In this section, you'll learn how to:

* **Set the Language of the Bot:** Customize the bot's language to match your server's preferred language.
* **Add Custom Staff Roles:** Define roles with the permission to manage and view all tickets.
* **Set Custom Ticket Categories:** Organize tickets into specific categories for better management.
* **Configure Ticket and Transcript Log Channels:** Specify channels where ticket activities and transcripts will be logged for record-keeping.

## Step-by-Step Guide

Before we get started, log in to your server's dashboard on the web dashboard. 

1. You can do this by visiting our website at [Ticket King](https://ticketking.xyz) and logging in to your account.
2. Next, click **Dashboard** or **Open Dashboard**.
3. Next, you will see all available servers, select your server by clicking the **Manage** button under it.

{% hint style="info" %}
If you do not see your server on the server list, make sure you have permission to manage it. \
This requires you to have a role with **Administrator or Manage Server**, or be the server owner.
{% endhint %}

4. Once in your server dashboard, navigate to the **Settings** section.

{% tabs %}
{% tab title="On Desktop" %}

<figure><img src="https://1268186137-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FrnuG1qjzbOoh0efVpoK8%2Fuploads%2F8h7xgGxWgHF6aSS3KPgg%2Fimage.png?alt=media&#x26;token=220e10aa-1d1a-48bb-86b7-ea09b883a190" alt=""><figcaption></figcaption></figure>
{% endtab %}

{% tab title="On Mobile" %}

<figure><img src="https://1268186137-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FrnuG1qjzbOoh0efVpoK8%2Fuploads%2FpIu1qRZ4cyAYXT2CzvHZ%2Fimage.png?alt=media&#x26;token=8ac10267-fbd4-4d96-8889-ac9a3ea97b5d" alt=""><figcaption></figcaption></figure>
{% endtab %}
{% endtabs %}

### 1. Set the Language of the Bot

<figure><img src="https://1268186137-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FrnuG1qjzbOoh0efVpoK8%2Fuploads%2Fn5L1C6Kk09miTLik5OKx%2Fimage.png?alt=media&#x26;token=bb409332-c917-4d71-9e7b-f4496fb69857" alt=""><figcaption></figcaption></figure>

### 2. Setting Log Channels

<figure><img src="https://1268186137-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FrnuG1qjzbOoh0efVpoK8%2Fuploads%2FlH2nXj0dxbbBg1H7C9nr%2Fimage.png?alt=media&#x26;token=f8fb875a-0f5e-4355-bdf6-e2b1bfeed77f" alt=""><figcaption></figcaption></figure>

### 3. Setting Main Tickets Roles

<figure><img src="https://1268186137-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FrnuG1qjzbOoh0efVpoK8%2Fuploads%2Fkz2JK8gpjt9b8C7TIswn%2Fimage.png?alt=media&#x26;token=b5bd27f8-4e85-40b9-8846-e8160829254b" alt=""><figcaption></figcaption></figure>

### 4. Setting Ticket Categories

<figure><img src="https://1268186137-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FrnuG1qjzbOoh0efVpoK8%2Fuploads%2FvkrWQCNZDLDKRzffOyWx%2Fimage.png?alt=media&#x26;token=dd7ff72d-5744-4d90-849b-606d6d246827" alt=""><figcaption></figcaption></figure>

***

If you want to learn more about all other settings, please view the **Configuring All Settings** page below.

{% content-ref url="../configuration-and-settings/configuring-ticket-roles" %}
[configuring-ticket-roles](https://docs.ticketking.xyz/configuration-and-settings/configuring-ticket-roles)
{% endcontent-ref %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.ticketking.xyz/quick-start/basic-setup-and-permissions.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.